Support

Run through the essentials before reaching our engineers-or just call, we are here 24/7.

Restart the router

Swap the LAN cable, try another port, and update your NIC drivers. Still no luck? Ping us.

LOS blinking: fiber disconnection-call us.
PON off: OLT sync issue-raise a ticket.

Walkthrough for ONT reset and Wi-Fi SSID rename.

Download our Android & iOS app for billing, support, and updates in one place.

How fast is installation?

We usually activate within the same day; peak demand may shift to the next business day.

What payment options are available?

bKash, Nagad, bank transfer, standing instructions, and on-site cash collection.

Is a router included?

No. We do not provide a router; customers must purchase their own.

Drop your details—our team reaches out within 10 minutes on WhatsApp or phone.